Privacy Policy

Ann Williams Group is committed to protecting the privacy of personal information you may provide us on this website. The personally identifiable information collected on this website can include some or all of the following: your name, address, telephone number, e-mail addresses, credit card information, demographic information, and any other information you may voluntarily provide.

Ann Williams Group, LLC will not sell, rent, loan, transfer, or otherwise disclose any personal information to third parties except as set forth in this statement. We may share personal information with third parties under the following circumstances: (i) in connection with a court order, subpoena, government investigation, or when otherwise required by law; (ii) in the event of a corporate sale, merger, acquisition, or similar event.

Special offers or promotions may be sent to you via e-mail by Ann Williams Group, LLC and you may opt out at any time by following the instructions in the communication you receive.

This Site may contain links to other websites that may not be owned or operated by the Ann Williams Group, LLC. We cannot control and are not responsible for the privacy practices or content of such other websites. This Privacy Policy applies solely to personal information collected on this website.

Effective as of 11/09

Shipping Policy

For standard shipping, most in-stock items are shipped within 1-3 business days. Sorry but we cannot ship to PO boxes, nor outside of the US
and Canada.

What are my payment options?

We accept Visa, MasterCard, and American Express. All transactions are in US dollars. Sorry, we cannot accept mail-in orders, checks, money orders, cash or CODs.

Sales Tax

A sales tax of 6% will be charged on all orders shipped to a Michigan address.

Canada Orders

We ship to Canada via USPS First Class Mail, International Package.

Return Policy

Cancellations

After you place your order it is immediately sent to our warehouse for processing and we are unable to change or cancel the order once it has been submitted.

Returns

We hope you love our products! We want all of our customers to be fully satisfied with our products. We guarantee our merchandise to be free of manufacturing defects and will accept any defective items for a full refund or exchange. We’ll also gladly accept unopened, unused merchandise for a full refund or an exchange. We regret that we cannot refund delivery charges.

1. Items must be returned within 30 days of the invoice date.

2. Return the product with shipping prepaid. We regret that shipping charges are not refundable. With your return you need to include:

• Your packing slip or invoice from the original order
• Reason for return
• Email address
• Phone number
• Let us know if you are requesting a refund or a replacement order.

3. Please allow 2-4 weeks for us to process the credit or send you a replacement. Refunds can only be issued to the original credit card used at the time of checkout.

Send returns to:

Ann Williams Group, LLC
Attention: Customer Care
6142 Lantern
Bloomfield Hills, MI 48301