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how it works


What could be more magical than a box of incredible, unique crafts delivered right to your front door every month? Ann Williams’ Monthly Craft Box brings crafting to a whole new level. Amazing high-end projects that are fun to make and fabulous to share. Everything from cool string art animals to designer scarves and bowls.
This box is the "it" gift for the crafting crowd.

answers to your subscription questions
What is the Monthly Craft Box?

Ann Williams’ Monthly Craft Box is the coolest craft club where you get the surprise of your crafting life every month! You get new crafts to love and new techniques to try—and maybe even get hooked on them. Because we make all our own crafts—and lots of them, too—there’s never a shortage of awesomeness coming your way. By the way, we’re pretty crafty at great pricing, too, and even though we don’t think you can put a price tag on fun, the longer your subscription…the more you save. (Just what you wished for!)

What ages is the Monthly Craft Box good for?

We offer four different age ranges to suit (almost) everyone: 6 to 8 year olds, 9 to 12 year olds, teens, and adults. Each month we’ll send something picked especially for each age range right to you!

Can I switch my subscription to a different age group?

Yes, but you’ll need to contact us at info@annwilliamsgroup.com to do so.

How do I avoid having duplicate kits sent to me or my child?

Our system automatically identifies new orders for a child who has had a subscription before to help ensure we don’t ship duplicate Craft Boxes. If you want us to double check to make sure the system has identified the duplicate please email us at info@annwilliamsgroup.com and we will be happy to check for you.

What happens at the end of my subscription?

When an auto-renewing subscription ends (3-, 6-, or 12-month), you’ll receive a reminder email. If you do not cancel your subscription before the renewal date, your subscription will renew for the same number of months as originally purchased. For example, if you started a 3-month auto-renewing subscription in January, then we will send a reminder in March for an April renewal.

How does automatic renewal work?

At the end of an auto-renewing subscription (3-, 6-, or 12-month), you’ll receive a reminder email. If you do not cancel your subscription before the renewal date, your subscription will renew for the same number of months as originally purchased. For example, if you started a 3-month auto-renewing subscription in January, then we will send a reminder in March for an April renewal.

Why should I sign up for the Monthly Craft Box instead of buying the craft kits in your shop?

A subscription to the Monthly Craft Box means that every month, you’ll get an OMG surprise worth $30-$50 for $24.95 or less. The longer you subscribe, the more you save! The subscription also includes free shipping (in the US).

How soon after I place my order will my subscription start?

Your subscription will start as soon as you complete checkout. Your first Monthly Craft Box will be sent out with USPS within 5 business days of your order. You should receive your first box within 1-2 weeks.

Can I pick the month I want my subscription to begin?

No, your subscription will start when you place your order.

Can I skip a month or pause my subscription?

Yes, if you need to skip a month, you can pause your subscription. Just log into your account, click “manage subscriptions”, then click “delivery schedule” to see a full schedule of when your boxes will be delivered. Click “Skip” on any of the months you’d like to skip.

For monthly subscriptions only, you will not be charged while your subscription is paused and it will automatically renew the next month. All other subscriptions will be extended by 1 month for each month that you skip and will automatically renew after you have received the number of boxes you paid for.

How can I tell when my subscription will end?

Your subscription will renew at the end our your pre-paid term. You can see the date that your subscription started and when it will renew by logging in to your account and clicking “manage subscriptions.”

Can I give Ann Williams Monthly Craft Box as a gift?

AOf course, we think the Monthly Craft Box would make a great gift! Who wouldn’t want to open a surprise each month? Just select an age range, pick a plan, and fill in the child’s details such as name and shipping address. Your gift will surprise and delight the recipient for months!

If you’d prefer, we can send the first box to you so you can present it as a gift. Just use your address as the shipping address for the Monthly Craft Box subscription. After you receive your first box, log in to your account, click “manage subscriptions” and edit the shipping address for the remaining boxes.

Can you ship the first box to me so I can present it as a gift?

Yes, just use your address as the shipping address for the Monthly Craft Box subscription. After you receive your first box, log in to your account, click “manage subscriptions” and edit the shipping address for the remaining boxes.

When I sign up, how often am I charged?

You will be charged at the time you submit your order on our website.

If you subscribe to a monthly-billed plan, you are charged for your first package on the day you sign up for your subscription. Subsequent monthly charges will occur each month on the anniversary of your first purchase.

If you subscribe to the 3-, 6-, or 12-month plan, you will be charged on the day you sign up for your subscription. Subsequent charges will occur on the 3-, 6-, or 12-month anniversary of your first purchase.

When am I billed if I signed up for a monthly plan?

You are charged for your first package on the day you sign up for your subscription. Subsequent monthly charges will occur each month on the anniversary of your first purchase.

How do I update my billing information?

Log in to your account and click “manage subscriptions,” then fill in your new info.

When are the Monthly Craft Boxes sent out?

Your Monthly Craft Box will be sent out within 3-5 days of the anniversary of your order. For instance, if you placed your order on the 5th, your box will be sent out by 10th of each month.

Where do subscriptions ship? Is shipping free?

Subscription Craft Boxes ship by USPS anywhere in the United States, including Hawaii, Alaska, PO Boxes, and APO addresses. Shipping is free in the United States.

We do not currently ship to US Territories, Canada, or other countries. Please check back later or send us an email (to info@annwilliamsgroup.com) to let us know you are interested. Make sure you let us know what country you’re in!

What if I buy a subscription and some other products? Will I still get free shipping? When will everything ship?

You will get free shipping on your entire order! Your other purchases will be sent with your first Monthly Craft Box within 3-5 business days of your order.

How do I update my shipping address?

Log in to your account and click “manage subscriptions,” then fill in your new info.

What is your cancellation policy?

We’ll miss you, but we understand that you might want to cancel your subscription. You can cancel any time after your purchase and your subscription will not auto-renew. You will receive any remaining Craft Boxes due to you. Please make sure you cancel 2 business days before your renewal (billing) date to make sure you are not charged for the next cycle. You will need to log in to your account, the link to cancel is on the first page.

I can’t find an answer to my question…how do I contact you? Please email us atinfo@annwilliamsgroup.com and we will be happy to answer any questions you may have!